Legacy platforms
Companies will only support their software for so long, they will release new versions that have different functionality. Older software may go to extended support and then stop getting support at all. In this case a company that runs older software is on its own. One of the examples of it is older version of Windows OS. Microsoft had announced for how long they would support their version of operating system, so it was not a surprise for people who manages that software, they had plenty of time.
Older version of Windows OS went to extended support and support for older version of that OS stopped to exist at all.
I provided an example of Windows OS, but the same rule applies to Apple OS, Linux, BSD flavors and various applications.
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