Commercial and free software

There are two paradigms as I know it - free software and paid software. Both are self explanatory.  Free software doesn’t cost anything, and paid software costs something. You usually get what you  expect from both. Paid software cost some money. This money goes to the developers, to their  managers, to the people that sell the software. And to the people the reader may not think about, but  they are also important - HR personnel, accounts payable and receivable, and so on. It is so difficult to support free software. People use it, but don’t pay for it directly. There are some projects that die off  because they don’t bring any money to their owners. It may seem that free software is less expensive.  And it is so easy to obtain it, with no cost upfront, but it is necessary to have people that will be able to resolve issues that arise with free software.

Out of paid software and especially operating systems I want to point out Microsoft Windows and  Apple OS for laptops and desktop computers. You are likely familiar with at least these two. This software  comes pre-installed on the computers that are sold in many stores. There are also specialty stores  either brick and mortar or online where you can buy either computers with Windows OS or Apple OS  installed. Operating Systems nowadays are very complex and allow for file and folder management,  installation and execution of various software, and networking on a local area network or the Internet.  Many will allow for setting up permission for the users either on file and folder level, or setting up  permissions to access file resources over the network (share permissions). 

Out of free (or almost free) software, I want to point out Linux and BSD. There are several flavors of  Linux and BSD available. Some of the software is completely free and some of the software vendors want to have a support contract in place. As a single user you may not think about a support contract,  but for a company it may be important to have somebody at their side when things go bad and  help is needed. Support contracts in many cases give access to the latest updates and warranty. And that a person or a company will be there to assist when help is needed, it is like insurance, it is being  paid and maybe not needed, until one day comes and insurance is essential.

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Open Source vs. Paid Software: FAQs

What's the difference between free/open source software and paid software?

Free or open source software is typically available at no cost and often allows users to modify and distribute the source code. Paid software requires a purchase and generally restricts access to the source code.


Do free/open source software developers get paid?

While the software itself may be free to use, developers can earn income through various avenues like:


Donations: Many open source projects rely on donations from users and organizations.

Support Contracts: Businesses using open source software often pay for professional support and maintenance.

Dual Licensing: Offering both free and commercial versions of the software, with additional features or support in the paid version.

Why is it difficult to sustain free/open source software projects?

The lack of direct revenue can make it challenging to cover development costs, pay contributors, and provide ongoing support. This can lead to project delays or abandonment if sustainable funding models are not in place.


What are some examples of popular paid operating systems?

Microsoft Windows: A widely used operating system known for its user-friendly interface and compatibility with a vast range of software.

Apple macOS: Apple's operating system for its Mac computers, known for its sleek design and focus on creativity and multimedia.

What functions do modern operating systems perform?

File and Folder Management: Organizing and accessing files and folders on a computer.

Software Management: Installing, running, and managing various software applications.

Networking: Connecting to local networks and the internet.

User Permissions: Setting up access controls for files, folders, and network resources.

What are some examples of free/open source operating systems?

Linux: A highly versatile operating system available in numerous distributions (e.g., Ubuntu, Fedora, Debian), known for its customization options and strong community support.

BSD (Berkeley Software Distribution): A family of Unix-like operating systems known for their stability and security, often used in servers and networking devices.

Do free/open source software options offer support contracts?

Yes, some vendors offer support contracts for their open source software. These contracts provide professional assistance, timely updates, and sometimes warranties, ensuring a level of reliability and security for businesses.


Why might a company choose a support contract for free/open source software?

Guaranteed Expertise: Access to a dedicated team of experts to resolve technical issues efficiently.

Security and Stability: Regular updates and patches to address vulnerabilities and maintain system stability.

Peace of Mind: Knowing there is a reliable support system in place to handle any problems that arise, minimizing downtime and potential disruptions.

Essay questions:

1. What are the main differences between free and paid software?


Free software, also known as open-source software, is available at no cost to the user. Paid software requires a purchase before use. While free software may seem cheaper upfront, it often lacks the direct support that comes with paid software. Paid software funds developers, support staff, sales, and marketing, enabling them to provide ongoing assistance and updates.


2. Can you give some examples of popular paid operating systems?


Two of the most widely used paid operating systems are Microsoft Windows and Apple macOS. These are often pre-installed on computers purchased from major retailers.


3. What are some key features of modern operating systems?


Modern operating systems like Windows and macOS offer a range of features, including:


File and folder management

Installation and execution of various applications

Networking capabilities (LAN and internet access)

User permission settings (file/folder level and network share permissions)

4. What are some examples of free or open-source software alternatives to paid operating systems?


Linux and BSD are popular examples of free and open-source operating systems. They offer a variety of "flavors" or distributions to suit different user needs.


5. Do free software options offer any kind of support?


While much free software is entirely community-supported, some vendors offer support contracts for their versions of open-source software. This is particularly relevant for businesses that need reliable assistance.


6. What are the benefits of support contracts for open-source software?


Support contracts for open-source software typically provide:


Access to the latest updates and security patches

Guaranteed assistance from trained professionals when problems arise

A level of assurance and peace of mind, similar to insurance

7. Why might a company choose to pay for a support contract for open-source software?


For businesses, a support contract can be essential for mission-critical systems. It ensures quick and reliable help when technical difficulties occur, minimizing downtime and potential losses.


8. Is free software truly "free"?


While the software itself may be free to download and use, there are often hidden costs associated with free software. These can include time spent troubleshooting issues, potential security vulnerabilities, or the lack of professional support when needed.

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